I’ve spent most of the past two weeks finishing up the new dedicated shop space that will open tomorrow, Thursday October 16th! I’ve had several questions about how things will work and exactly how the setup will be different from the old T.G.S. location. Here goes:
Why Are You Moving the Shop? First, we’re not technically “moving” - we are taking over an adjacent suite that opened up when the former occupants retired. (Suite 107, which formerly housed the natural pet supply store.) I was offered the space, and having a door on the front of the building will make it easier for first-time customers to locate us. Second, since we have a large online business that continues to grow rapidly, we require additional warehouse and work space, and we can’t have customers in the warehouse and shipping area while we’re working on fulfillment.
Will Hours Change? Not at this time. The showroom/shop will be open from 1pm-6pm Thursdays and Fridays, and from 10am-6pm on Saturdays. We may consider additional hours in the event we are able to hire additional staff, but that will depend on many different factors.
Is Everything Available in Store that is Available Online? Yes. The one caveat is that if you are looking to buy more than 2 or 3 of bulkier items in-person (i.e., notebooks or legal pads), please confirm availability or place the order online for local in-store pickup so that we have time to collect large orders from the warehouse. We get very busy on Fridays and Saturdays, and we may not have sufficient staffing to leave the store area depending on how crowded the shop is.
What Will Happen to the “Old Store” Area? Most of the fixtures other than displays, etc. will remain in place. As mentioned above, we need additional warehouse space to hold inventory and fulfill online orders. We also plan to convert a portion of our existing suite into a meeting/gathering area that we can use to host meetups and additional special events, like this coming weekend’s in-store event with Vanness Pens and Newton Pens.
What Are You Most Excited About with the New Space? Having better “flow” through the store area, and not having to worry about keeping people out of the warehouse, shipping station, and my office. Everything is also more organized, with some sections built around product categories but also with a selection of items mixed throughout to keep browsing fun. Best of all, we will have a multi-pen station on the back wall with pen bodies such as Hi-Tec-C Coletos, Jetstreams, Uni Style Fit, and all the refills so that it’s easier to assemble your pens in person!
For those of you who have written in via e-mail and sent messages, I apologize if I’ve been slow to respond this week. I will try to get them in a timely fashion, but for now I’ve been prioritizing those that have to do with orders and scheduling store visits. Our online store remains up and running during our “move,” and there have been no fulfillment delays. And, I’m happy to announce that at long last, the Traveler’s Notebook 2026 dated refills have arrived. You can purchase online or they will be available in-store starting tomorrow. Hope to see you at launch day!
The multi pen wall is coming together. Probably one more late night but we’re ready to go tomorrow!
